Frequently asked questions

Have questions? We are here to help.

MultiSport is an employee benefit program designed to support a healthier, more active lifestyle. It offers access to hundreds of sports facilities across Bulgaria—including gyms, fitness studios, swimming pools, and more.

Based on a monthly subscription, the MultiSport card allows you to visit any partner location in the network. The only requirement? You need to receive the card through your employer.

Once you receive your physical card, you’re all set to start using your MultiSport benefit!
You can choose to use the physical plastic card or switch to the digital version (see “Can I use my MultiSport card digitally?”).

Now all that’s left is to pick one of the hundreds of partner venues, choose an activity you enjoy, grab your workout gear, and head to your selected location.

At reception, show your personal MultiSport card along with a valid photo ID issued by a governmental, municipal, educational, or other official institution (such as an ID card, passport, driver’s license, or student ID).

Alternatively, you can check in using the digital version of the card, which does not require showing an ID—except for your very first visit or if you’ve recently changed your photo.

Train, swim, dance, and have fun—however you like!

Our dedicated team is constantly working to meet your needs by expanding our partner network to include gyms, pools, sports classes, and more.

You can find the full list of our partner locations here: MultiSport Partners Network

You can use your MultiSport card at any venue in our partner network.
Currently, it includes over 1,000 sports facilities across Bulgaria offering more than 500 different activities – give them a try!

You can explore the full list of partner venues here: MultiSport Partners Network

The MultiSport card is an employee benefit program—not available for individual purchase and funded fully or partially by the employer.

We partner with companies of all sizes—large, medium, and small.

If you're an HR manager looking for a way to motivate and energize your team of professionals, we have the solution. The MultiSport card fosters engagement, boosts morale, and brings teams together.

Get in touch with us to learn more about why investing in physical activity is one of the best investments you can make for your workforce.

Because the MultiSport card is the benefit employees truly want.

Healthier employees are better employees. Studies show that regular physical activity boosts motivation and productivity while reducing sick leave.

MultiSport helps you engage and energize your team — while supporting their wellbeing.

The pricing of the MultiSport program depends on several factors.
One of the key elements is the number of participants and the chosen payment method. For more details, don’t hesitate to get in touch with us!

Now you can offer your employees freedom of choice and a flexible sports solution. As you know, we’re all different. The MultiSport card gives your team members the opportunity to choose their own sports activities and when they want to practice them. There's no need to work with multiple sports service providers — with MultiSport, you get a wide variety of activities all in one place!

The MultiSport card offers a wide range of activities and facilities, convenient locations, and flexible hours for visits. It is cost-effective and encourages physical activity. Everyone can find their favorite activity and lead an active lifestyle.

The most commonly used financing options are as follows:

  • Full coverage of the MultiSport program expenses by the employer.

  • Joint financing by both the employer and the employee.

You will receive your MultiSport card from your employer at the end of the month. It will be active from the 1st of the following month. You can check if your card is active by registering at mymultisport.benefitsystems.bg. Grab your sports gear and head out to train! You can find the nearest location to you on our venue page.

Your MultiSport card is your identity. So, don’t forget to always carry your ID along with your MultiSport card to show at the reception before using your chosen activity. Besides your ID, all you need is plenty of energy and a passion for sports!

The MultiSport card allows you to attend one activity per day. This means you can try something different every day! Go to the gym today, and tomorrow join your friends for a weekend Kangoo Jumps class or play some bowling! We offer over 500 different activities waiting for you! Check out our venues page to see what our partners are offering today!

You can use your card every day! This means you can try 30/31 different activities per month!

Once you receive your physical card, you can start using the MultiSport service.
You have the option to use either the physical card or the digital version (see Can I use the MultiSport card digitally?). All you need to do is choose one of our hundreds of partner venues, pick an activity you enjoy, grab your gear, and head to the sports venue. Show your personal MultiSport card at the reception, along with an ID document issued by competent state, municipal, educational, or other institutions, containing your name, surname, and photo (e.g., ID card, passport, driver's license, or student ID) – and you're all set. You can also register your visit using the digital card, which won’t require presenting an ID (except the first time or if your photo has changed). Train, swim, dance, and have fun in whatever way you like!

The MultiSport card can also be used in digital format through the My MultiSport app. It is available for download on Google Play and the App Store and allows you to register at sports venues using a dynamic QR code – no need for a physical card or ID (except for the first visit or if your photo has changed). The card is fully digitized within the app, after which the physical card automatically becomes inactive. To convert a card to digital format, you need to register on the My MultiSport platform, confirm your phone number, and upload a portrait photo of the user. Digital conversion is not available for the MultiSport KIDS cards. The app cannot be used on more than one device at the same time. The digital MultiSport card cannot be used as part of digital wallets, only through the official My MultiSport app.

The app cannot be used on more than one device simultaneously. You can change the device on which you use the app, but keep in mind that the number of changes is limited. The digital MultiSport card cannot be used as part of digital wallets, only through the official My MultiSport app.

Conversion to a digital card is not available for MultiSport KIDS cards.

Yes, you can change your photo in the app, but please note that this can be done a limited number of times. If you have trouble changing your photo, contact us at 0800 123 92 or at info@benefitsystems.bg.

Write to us. You can do this directly from the Contact page. Our team will review whether the recommended venue meets our requirements, and if it does, we will do our best to include it in the program.

It depends on the arrangement with your employer. You can direct your question to the Human Resources department to find out if this option is available and what conditions the company offers for family members.

Thank you for your interest in our program! The Partner Department is ready to assist you. To proceed, please visit the For Partners page and get in touch with us.

Prices depend on various factors, such as the types of activities offered, the location of the sports venue, the number of visits, and more. The prices we work with our partners are clearly outlined in the respective contract with each individual partner.

The standard payment term is 14 days.

Yes. We are a well-established company of professionals, which requires signing a contract for the service we provide. However, we focus on your business, not the paperwork. With us, you can rely on clear and straightforward terms of cooperation.

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